PokerStars Support
PokerStars employs an excellent helpdesk that should be able to deal with most of your queries quickly and efficiently. FTR staff have sent numerous emails to the PokerStars support staff over a number of years and have always received a timely helpful response. It is rare that you will have to wait more than 2 hours for a reply and can sometimes even be contacted within 10 minutes. This is really excellent when compared to the almost comatose service offered by a lot of smaller online poker sites.
One FTR forum member recounted a typical success story: He suspected collusion between two players at his table during a tournament. He reported it to the PokerStars staff and before long his suspicions were confirmed. As a result, the FTR player was moved up to a higher level of prize money. PokerStars have also become well know for orchestrating final table deals. When players are agreed on a chop managers are always on hand to discuss the terms and confirm the split.
PokerStars is a very player-friendly site. You can rest assured that their support will look out for you. If you’re interested in opening account, be sure to check out this exclusive PokerStars Bonus Code when making your first deposit!
Email: support@pokerstars.com